1. Go to the product page and click on the "Add to cart" button, located on the right of the product page.
2. A window opens to offer you to "Continue shopping" or "Place order".
3. You must now finalize your order :
- "Delivery of your purchases": summary of your order with your product(s), delivery terms (carrier, time, costs).
- "Payment of your order": you must choose the method of payment and enter your information.
4. Once on the payment page, you can check your order again: the possible different merchants, the amount, the delivery and billing addresses.
5. Click on "Order and Pay" to register your payment.
6 An order confirmation email will be sent to you so that you can check your order reference which will be to be kept.
Our refund policy lasts 14 days. If 14 days have elapsed since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.
In some cases, only partial refunds are given:
- Any item that is not in its original condition, is damaged or missing for reasons not due to our error.
- Any item returned more than 14 days after delivery.